OperationSTART - Notice history

All systems operational

OperationSTART Platform - Operational

100% - uptime
Oct 2021
Nov 2021
Dec 2021

OperationSTART Blog - Operational

100% - uptime
Oct 2021
Nov 2021
Dec 2021

Cloudflare - Operational

Forms - Operational

Help Scout: Email Processing - Operational

Imgix: Image Rendering Infrastructure - Operational

Postmark API - Operational

Notice history

Dec 2021

operationstart.org is experiencing technical problems.
  • Resolved
    Resolved

    Postmortem - 12/15/2021

    This morning at approximately 7:16 AM PT, our automated systems detected an outage causing the OperationSTART Platform (operationstart.org) to go offline. We saw that our host was also experiencing issues. We later were able to identify the issue as an AWS outage on the WEST region-- specifically, the Oregon Datacenter. AWS identified the issue as an internet issue and was able to resolve the issue at 7:56 AM PT.

Platform - Portal isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Platform - Portal is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    5 or more locations failed on 'operationstart.org'

Platform - Login isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Platform - Login is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    5 or more locations failed on 'operationstart.org'

Platform - Opportunity Submission isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Platform - Opportunity Submission is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    5 or more locations failed on 'operationstart.org'

Platform - Search isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Platform - Search is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    5 or more locations failed on 'operationstart.org'

Nov 2021

volunteer.operationstart.org is experiencing technical issues
  • Update
    Update

    We have received word from our host that the data center has rectified the problem.

    The issue looked to be an issue with the server stuck in its shutting down phase and not entirely stopping resulting in all services, including volunteer.operationstart.org, shut down except for the one causing the error. The site hosting our volunteer application should be back online.

  • Resolved
    Resolved

    Infrastructure - Volunteer Application is now operational! This update was created by an automated monitoring service.

  • Identified
    Identified

    Our automated systems detected issues with our volunteer application, volunteer.operationstart.org at 8:57 AM PT. We received word from our host that it is an issue within the data center hosting all their web customers including OperationSTART. We do not have an estimated time of resolution, but will update as we hear more.

  • Investigating
    Investigating

    5 or more locations failed on 'volunteer.operationstart.org'

Oct 2021

blog.operationstart.org will be going under emergency maintenance.
  • Completed
    October 17, 2021 at 12:27 AM
    Completed
    October 17, 2021 at 12:27 AM

    Maintenance has been completed successfully.

  • In progress
    October 17, 2021 at 12:19 AM
    In progress
    October 17, 2021 at 12:19 AM

    Our blog may go offline for a few minutes while the update is downloaded and pushed through into production.

Oct 2021 to Dec 2021

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