OperationSTART - Notice history

All systems operational

OperationSTART Platform - Operational

100.0% uptime
Mar 2022
Apr 2022
May 2022

OperationSTART Blog - Operational

100.0% uptime
Mar 2022
Apr 2022
May 2022

Cloudflare - Operational

Forms - Operational

Help Scout: Email Processing - Operational

Imgix: Image Rendering Infrastructure - Operational

Postmark API - Operational

Notice history

View current status

May 2022

Cloudflare blocking New Relic Monitoring Services
ResolvedDegraded performance40 minutes
  • ResolvedUTC

    We have whitelisted New Relic's associated AS number to allow traffic through our Cloudflare firewall. The issue should be resolved.

  • InvestigatingUTC

    Our team noticed this morning that New Relic was registering infrastructure as offline even though we could access it. Upon further investigation, we were able to identify that it may be coming from some Cloudflare firewall. We are investigating further to figure out how to resolve this issue.

Third Party Services - Headwayapp isn't accessible at the moment (automated)
ResolvedMajor outage1 minute
  • ResolvedUTC

    Third Party Services - Headwayapp is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    5 or more locations failed on 'updates.operationstart.org'

Third Party Services - Headwayapp isn't accessible at the moment (automated)
ResolvedMajor outage1 minute
  • ResolvedUTC

    Third Party Services - Headwayapp is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    5 or more locations failed on 'updates.operationstart.org'

Infrastructure - Volunteer Application isn't accessible at the moment (automated)
ResolvedMajor outage2 minutes
  • ResolvedUTC

    Infrastructure - Volunteer Application is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    5 or more locations failed on 'volunteer.operationstart.org'

Infrastructure - Volunteer Application isn't accessible at the moment (automated)
Resolved2 minutes
  • UpdateUTC

    It appears that this was a false positive with our automated monitoring system.

  • ResolvedUTC

    Infrastructure - Volunteer Application is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    5 or more locations failed on 'volunteer.operationstart.org'

Apr 2022

APR25
Migrating from Typeform to Tally.so
ResolvedMaintenance3 minutes
  • ResolvedUTC

    Infrastructure - Volunteer Application is now operational! This update was created by an automated monitoring service.

  • IdentifiedUTC

    We are currently migrating from Typeform to Tally.

  • InvestigatingUTC

    5 or more locations failed on 'volunteer.operationstart.org'

APR16
Host Maintenance pt. 2
CompletedMaintenance12 hours
  • CompletedApril 17, 2022 at 2:00 AMUTC

    The maintenance period has ended.

  • In progressApril 16, 2022 at 2:00 PMUTC

    Maintenance is now in progress

  • PlannedApril 16, 2022 at 2:00 PMUTC

    Our web host, Hosturly is performing maintenance. See the details below.

    General Maintenance – April 16th, 2022

    Services Affected: VPS, Web, Dedicated, & Colocation

    Start Time: 7AM PDT

    Estimated End Time: 7PM PDT

    Summary: We are reorganizing our main rack in Chicago to allow for the installation of new equipment. During this time, we will also be re-documenting our infrastructure to allow for better organization across all systems.

    Impact on Customer: There will be downtime for this maintenance. We anticipate having minimal downtime per server. Our current plan is to take each server within our infrastructure offline across the two days. Throughout the maintenance time period across the two days, you will experience drops in connectivity as we will be moving servers around the data center, resulting in a power and connectivity loss while we reorganize. Although this is an extensive task, we will have a Hosturly representative on-site, which will improve efficiency.

APR14
Host Maintenance
CompletedMaintenance12 hours
  • UpdateApril 15, 2022 at 2:00 AMUTC

    Maintenance has completed successfully

  • CompletedApril 15, 2022 at 2:00 AMUTC

    Maintenance has completed successfully

  • UpdateApril 14, 2022 at 2:00 PMUTC

    Maintenance is now in progress

  • In progressApril 14, 2022 at 2:00 PMUTC

    Maintenance is now in progress

  • PlannedApril 14, 2022 at 2:00 PMUTC

    Our web host, Hosturly is performing maintenance. See the details below.

    General Maintenance – April 14th, 2022

    Services Affected: VPS, Web, Dedicated, & Colocation

    Start Time: 7AM PDT

    Estimated End Time: 7PM PDT

    Summary: We are reorganizing our main rack in Chicago to allow for the installation of new equipment. During this time, we will also be re-documenting our infrastructure to allow for better organization across all systems.

    Impact on Customer: There will be downtime for this maintenance. We anticipate having minimal downtime per server. Our current plan is to take each server within our infrastructure offline across the two days. Throughout the maintenance time period across the two days, you will experience drops in connectivity as we will be moving servers around the data center, resulting in a power and connectivity loss while we reorganize. Although this is an extensive task, we will have a Hosturly representative on-site, which will improve efficiency.

Third Party Services - Headwayapp isn't accessible at the moment (automated)
ResolvedMajor outage1 minute
  • ResolvedUTC

    Third Party Services - Headwayapp is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    5 or more locations failed on 'updates.operationstart.org'

Third Party Services - Headwayapp isn't accessible at the moment (automated)
ResolvedMajor outage1 minute
  • ResolvedUTC

    Third Party Services - Headwayapp is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    5 or more locations failed on 'updates.operationstart.org'

Mar 2022

Infrastructure - Volunteer Application isn't accessible at the moment (automated)
ResolvedMajor outage2 minutes
  • ResolvedUTC

    Infrastructure - Volunteer Application is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    5 or more locations failed on 'volunteer.operationstart.org'

Infrastructure - Volunteer Application isn't accessible at the moment (automated)
ResolvedMajor outage1 minute
  • ResolvedUTC

    Infrastructure - Volunteer Application is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    5 or more locations failed on 'volunteer.operationstart.org'

Infrastructure - Volunteer Application isn't accessible at the moment (automated)
ResolvedMajor outage
  • ResolvedUTC

    Infrastructure - Volunteer Application is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    5 or more locations failed on 'volunteer.operationstart.org'

Third Party Services - Headwayapp isn't accessible at the moment (automated)
ResolvedMajor outage1 minute
  • ResolvedUTC

    Third Party Services - Headwayapp is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    5 or more locations failed on 'updates.operationstart.org'

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