OperationSTART - Notice history

All systems operational

OperationSTART Platform - Operational

100% - uptime
Mar 2024
Apr 2024
May 2024

OperationSTART Blog - Operational

100% - uptime
Mar 2024
Apr 2024
May 2024

Cloudflare - Operational

Forms - Operational

Help Scout: Email Processing - Operational

Imgix: Image Rendering Infrastructure - Operational

Postmark API - Operational

Notice history

May 2024

Issues with the main OperationSTART platform
  • Update
    Update

    We're confirming that this issue is related to a host issue causing delayed latency which in result causes slowness in page load time.

  • Resolved
    Resolved

    Our automated systems report that the OperationSTART platform (available at operationstart.org) was able to restore service as normal. We are investigating what caused the outage.

  • Investigating
    Investigating

    Our automated systems detected issues with the main OperationSTART platform (available at operationstart.org). We are investigating the issue…

Issues with the main OperationSTART platform
  • Resolved
    Resolved

    We're seeing some recovery. Our host is identifying this incident as an issue related to a DDoS attack that occurred on Monday causing downtime.

  • Investigating
    Investigating

    We are seeing downtime again.

  • Resolved
    Resolved

    This seems to be resolved for the moment. We'll be posting more information here as we learn more about what occurred in this instance. We apologize for the last few days of instability.

  • Update
    Update

    We're seeing some recovery, still investigating. We're marking this incident as a partial outage.

  • Update
    Update

    We are confirming that this is an active incident involving downtime. We're seeing an SSL handshake failed Error code 525 and are investigating. We believe this is a host issue and are actively reaching out to learn more.

  • Investigating
    Investigating

    Our automated systems detected issues with the main OperationSTART platform (available at operationstart.org). We are investigating the issue…

Issues with the OperationSTART volunteer application
  • Resolved
    Resolved

    Our automated systems report that the OperationSTART volunteer application (available at volunteer.operationstart.org) was able to restore service as normal. We are investigating what caused the outage.

  • Investigating
    Investigating

    Our automated systems detected issues with the OperationSTART volunteer application (available at volunteer.operationstart.org). We are investigating the issue…

Platform running very slow
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    It appears that our platform's database is running very slow and is having extended latency trying to load items onto the page. We are currently investigating this incident.

Issues with the main OperationSTART platform
  • Update
    Update

    Our host reports that the preliminary cause of the outage was due to two incidents that occurred at the same time. One incident was one of their servers crashing and another was a DDoS attack which they mitigated and are continuing to mitigate.

  • Resolved
    Resolved

    Our automated systems report that the OperationSTART platform (available at operationstart.org) was able to restore service as normal. We are investigating what caused the outage.

  • Update
    Update

    We are seeing an SSL handshake failed error. This seems to be a host-related issue. We are working to find out more information.

  • Investigating
    Investigating

    Our automated systems detected issues with the main OperationSTART platform (available at operationstart.org). We are investigating the issue…

Apr 2024

Issues with the main OperationSTART platform
  • Resolved
    Resolved

    operationstart.org is functional again. We apologize for the inconvenience this may have caused.

  • Monitoring
    Monitoring

    We're continuing to monitor the situation and are starting to see some recovery in the system.

  • Update
    Update

    Our host has identified the root issue and is working to roll back their servers to a healthy state. We apologize for the inconvenience this is causing.

  • Identified
    Identified

    We have identified the issue as an outage with our host and are monitoring the situation as it evolves.

  • Investigating
    Investigating

    Our automated systems detected issues with the main OperationSTART platform (available at operationstart.org). We are investigating the issue…

Some emails not sending
  • Resolved
    Resolved

    This issue has been resolved.

  • Identified
    Identified

    We're working on resolving this issue. For now, verification emails are still sending; we'll update you when the problem is fully resolved.

    If you're trying to take action that requests you to receive an email from us (i.e., password reset), please email us at hello@operationstart.org!

    Thanks for your patience.

Mar 2024

Degraded Performance with operationstart.org
  • Resolved
    Resolved

    OperationSTART Website is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    OperationSTART is experiencing degraded performance. This incident was created by an automated monitoring service.

Degraded Performance with operationstart.org
  • Resolved
    Resolved

    OperationSTART Website is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    OperationSTART is experiencing degraded performance. This incident was created by an automated monitoring service.

Degraded Performance with operationstart.org
  • Resolved
    Resolved
    OperationSTART Website is now operational! This update was created by an automated monitoring service.
  • Investigating
    Investigating

    OperationSTART is experiencing degraded performance. This incident was created by an automated monitoring service.

Mar 2024 to May 2024

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