OperationSTART - Cloudflare blocking New Relic Monitoring Services – Incident details

Cloudflare blocking New Relic Monitoring Services

Resolved
Degraded performance
Started over 3 years agoLasted 40 minutes

Affected

Cloudflare

Degraded performance from 2:58 AM to 3:39 AM

Updates
  • Resolved
    Resolved

    We have whitelisted New Relic's associated AS number to allow traffic through our Cloudflare firewall. The issue should be resolved.

  • Investigating
    Investigating

    Our team noticed this morning that New Relic was registering infrastructure as offline even though we could access it. Upon further investigation, we were able to identify that it may be coming from some Cloudflare firewall. We are investigating further to figure out how to resolve this issue.